To ensure the safety, confidence, reliable quality of the production process，We have complete operating procedures and operating procedures，Carry out strictly according to the production process，Products and services have fully passed the ISO9001 quality system international certification。
You can call Wixhc Xinshen Technology Customer Service Call Center：0086-28-67877153Or official Facebook、WeChat public account、QQ online customer service and other information can be handled according to the process。
1. Use 433MHZ ISM band for wireless data transmission。
2. Automatic frequency hopping like Bluetooth,Ensure the stability and reliability of data transmission。
3. GFSK encoding. Compared with infrared remote control,The distance of remote control，No direction，Strong penetration ability! Low bit error rate，Safe and reliable。
4. Easy to use,Timely control. Users do not need to perform control operations next to the operating panel,You can control it freely next to the machine tool with the remote control,Deal with emergency situations during processing in a timely manner. Users who operate do not need to understand too many functions of the CNC system,Holding the remote control can control the machine tool processing。
5. Increases flexibility in the use of control systems,Extended user input interface。
6. It has the function of DLL secondary development. Different CNC machining systems only need to connect to DLL,It can have the function of a remote control。
Strong R&D team and rich R&D experience – Wixhc Core Synthesis Technology has a strong R&D team，All members of this team have a Ph.D.、Master's degree，And transmit wirelessly、CNC motion control and other fields have accumulated rich R&D and design experience。Complete after-sales service and technical support team – Professional and technical engineers receive feedback from customers such as customer calls and reply to customers in a timely manner or rush to customers to implement solutions for customers。
We respect the personality of our team members，Pay attention to different ideas of members，Inspire the potential of corporate employees，Really engage every member in the team's work，Shared risks，Benefit sharing，Cooperate with each other，Complete team work goals。We rely on "professional"、Focus、Focused" corporate philosophy，Properly allocate people、fiscal、Material resources fully mobilize and stimulate the enthusiasm and creativity of team members，Use team wisdom、Members are extremely powerful，Drives the scale effect that generates maximum geometric multiplication。
From the date you purchase the core synthetic product，Enjoy after-sales service within 1 year，But the following principles need to be followed：
1． Can present our company's valid warranty card。
2． The product has not been disassembled by itself，repair，Modification，The QC logo is complete。
3． The product is used in normal state，Quality problems arise。
After-sales service has 15 days of quality problems and unconditional replacement of services、12Free maintenance service within the month warranty period、Company product purchase consulting services, customer service call center intimate services and technical issues consulting services。
Why do you need Wixhc core synthetic wireless remote control? Or what are the benefits of using a Wixhc wireless remote?
1. It can be manually moved and tested with wired handwheels for manual movement and testing of the machine tool。
2. It comes with a real-time LCD display,You can know the current processing status and coordinate position from the display screen。
3. It's wireless,More convenient to use。
4. It has dozens of key input,You can simplify、Cancel or extend input on the MDI operating panel。
5. The remote control can make the use of the CNC processing system easier and more convenient。
Chip Synthesis Technology is a research and development company、Production、Modern high-tech enterprise integrating sales，Focusing on wireless data transmission and CNC motion control for more than 20 years，Dedicated to industrial remote controls、Wireless electronic handwheel、CNC remote control、Motion control card、Integrated CNC systems and other fields。
We are in the CNC machine tool industry、Woodworking、Stone、Metal、Glass and other processing industries provide customers with core technology competitiveness、low cost、high performance、Safe and trustworthy products、Solutions and Services，Open cooperation with ecological partners，Continuously create value for customers，Unleash wireless potential，Enrich team building life，Inspire organizational innovation。
Most of our products have been applied for and obtained the appearance patent protection of the State Intellectual Property Office，Unique in the market，Exclusive appearance，Perfect ergonomics。
at the same time，We can customize it according to customers，Meet its different needs。Not only can the appearance be customized，Product functions can also be customized according to customer needs。
To improve the quality of our products and quickly respond to customer feedback quality issues，The company has a complete feedback and tracking mechanism for customer quality issues。If the customer has any quality problems, please contact the sales business staff.、After-sales service department、Technical Support Department，Our service staff provide you with professional service。You can also contact Xinhecheng Technology Customer Service Call Center：0086-28-67877153。
The company has established a product quality information and quality information feedback system，Carry out scientific management of products in a system ,Accurately grasp the quality status of the product ,Analyze product quality changes ,Achieve closed-loop control of product quality ,Ensure the integrity of the product ,Improve product quality and service life, etc.。
Quality problems arise，Not within the warranty；But paid repairs can be performed：
1． The company's valid warranty card cannot be presented。
2． Human faults，Product damage。
3． Disassemble by yourself，repair，Damage caused by modified products。
4． Exceeded the valid warranty period。
Feel sorry，Because the after-sales service process is aimed at various regions around the world，There are many process flows and inspection and testing steps in relative maintenance，Under normal circumstances，We promise that the repair parts will be calculated on the same day to the after-sales service department. The repair will be completed in about 3 working days.，Thank you for your understanding。If your repair parts are urgent，You can also provide feedback and coordination with our after-sales service department。
Provide 7*24 hours of professional service。Complete after-sales service and technical support team – Professional and technical engineers receive feedback from customers such as customer calls and reply to customers in a timely manner or rush to customers to implement solutions for customers。
There will be no instability；Wireless connection is disturbed，Will not cause the machine to continue to move，Will not cause abnormal operation of the machine tool。 Machine tools are originally industrial processing，High-precision products，We are changing the wired handwheel to wireless transmission mode，Our engineers have considered the instability and reliability of wireless existence；We pass our patented intelligent wireless transmission protocol，Ensures stable and reliable wireless transmission，Ensure data is not lost，Even if data is lost，No errors in the machine tool will occur，Even continue to run。
Our wireless transmission ensures data stability and reliability，Make it within normal communication distance，Data will not be lost。How did this be done?
1.Data retransmission method ensures the stability and reliability of data。
2.Adopt frequency hopping，Can effectively avoid interference，Ensures the stability and reliability of the data 。
Xinsynthetic Technology focuses on wireless transmission and CNC motion control for more than 20 years，Accumulated over 40 countries around the world、150Multiple industries、Typical applications for tens of thousands of customers。Our professional R&D team with technical capabilities and experience，It is the most suitable solution and product guarantee for your CNC system needs。
As of now，The company has obtained a total of 19 patents authorized by the State Patent and Intellectual Property Office.，Several patents are being filed。Patented technology,Industry knowledge and analytical advantages will further strengthen the activities of accelerated chip synthesis in the CNC field where they are good at。